What are the shipping costs?
What are the shipping costs?
Shipping costs depend on location and product. We're happy to inform you in advance about the exact costs.
Can I return my online purchase?
Can I return my online purchase?
It is possible to return your purchased product within 14 days. Please contact our aftersales service in advance. Please note that you must also return the purchased product insured. We can only accept returns of products in new condition. For example: candles that have been lit or watches that have already been worn cannot be accepted.
Can I track my order during shipping?
Can I track my order during shipping?
Yes, you will receive a tracking number once your order has been shipped, so you can easily track it.
Do you also ship abroad?
Do you also ship abroad?
Yes, we ship internationally . Contact us for more information about options and delivery times.
Are returns possible?
Are returns possible?
Yes, you can return your purchase within 14 days . Please contact our after-sales service first.
NB:
Returns must be shipped insured .
Products must be in new condition .
Opened or used products, such as lit candles or worn watches , cannot be returned.