Frequently Asked Questions

General

What makes House of Pertijs unique?

House of Pertijs distinguishes itself through exclusive collections, personal service and a unique experience in our atmospheric store. Craftsmanship, customization and attention to detail are central to us.

Where is House of Pertijs located?

Our store is located at Parkstraat 12-14 in Breda . Click here for directions and opening hours.

Jewelry and watches

Are your watches and jewelry authentic?

Yes, we are an official dealer of the brands we offer and guarantee the authenticity of all our products.

Can I have a piece of jewelry or watch custom made?

Yes, we offer customization options . Our experts are happy to help you design a unique piece that perfectly suits you.

Do you provide a guarantee on jewellery and watches?

We offer a warranty on many of our products. The exact terms and conditions vary by brand and product. Contact us for more information.

Repair and maintenance

Do you offer repairs?

Yes, we offer repair and maintenance services for jewelry and watches. This is carried out by our own professionals or specialized workshops.

How often should I have my watch serviced?

For optimal performance, we recommend having your watch serviced every 3 to 5 years .

Can you restore old jewelry?

Yes, we can help you restore or adjust older jewelry so that it looks like new again.

Events and experiences

Do you organize special events?

Yes, we regularly organize exclusive events , such as product launches and masterclasses. Stay informed via our newsletter .

Do you offer private shopping?

Yes, you can enjoy private shopping with us. Contact us to schedule an appointment.

Gifts and service

Can I buy gift cards?

Yes, we offer luxury gift cards that can be spent in our store.

Do you wrap gifts?

Absolutely! We'll provide beautiful, luxurious packaging to make your gift extra special.

Do you offer engravings?

Yes, we offer engraving on a selection of jewelry and watches. Ask in-store about the options.

Shipping and Returns

What shipping options do you offer?

We offer secure and insured shipping options for both domestic and international deliveries. Contact us for more information.

Can I return my purchase?

Returns are possible in certain cases. Contact us to discuss the terms and conditions.

How will my order be packaged?

We carefully package all products in luxury packaging , so that your purchase is delivered safely and in style.

Contact

How can I get in touch?

You can reach us by phone, email , or by filling out our contact form on our website. Click here for our contact details.

What are your opening hours?

Our current opening hours can be found on the contact page .